FAQ

1. How long does shipping take to the USA?
We process orders within 1-3 business days. Once shipped, delivery times vary:

  • Standard Shipping: 5-10 business days

  • Expedited Shipping (Available at checkout): 2-5 business days
    You will receive a tracking number via email once your order ships. Delivery times are estimates and may be affected by weather, carrier issues, or incorrect addresses.

2. What are your shipping costs?
Shipping costs are calculated at checkout based on your delivery address and package weight. We offer free standard shipping on orders over [e.g., $35] within the contiguous USA.

3. Do you ship outside the contiguous USA?
We currently only ship to addresses within the contiguous 48 United States.

4. What types of mops do you offer?



Type Best For Key Features Maintenance
Microfiber Flat Mop Hardwood, tile, laminate floors Washable/replaceable pads, swivel head, reusable Machine wash pads (cold water, no fabric softener)
Spin Mop with Bucket All hard floors Self-wringing, hands-free operation, includes bucket Replace mop head periodically
Sponge Mop Tile, bathroom floors Built-in wringer, absorbent Rinse thoroughly, replace sponge
Cotton String Mop Heavy-duty cleaning, garages Highly absorbent, durable Wash and dry thoroughly
Disposable Pad Mop Quick clean-ups Disposable or reusable pads, lightweight Replace pads as needed

5. What types of broom and dustpan sets do you offer?



Type Best For Key Features Care
Standard Broom & Dustpan Indoor floors Angled bristles for corners, dustpan with rubber lip Remove hair/debris from bristles
Upright Broom & Dustpan Set Quick sweeping Dustpan attaches to broom handle for storage Rinse bristles occasionally
Outdoor Broom & Dustpan Garages, patios Stiffer bristles for heavy debris Rinse with hose
Corner Broom & Dustpan Tight spaces Triangular broom head reaches corners Regular cleaning
Dustpan with Long Handle Standing use No bending required Easy empty design

6. What is a dust pusher / electrostatic dust removal paper?
A dust pusher (also called a dust mop or electrostatic duster) is a cleaning tool designed to attract and trap dust without scattering it into the air. It consists of:

  • Handle: Typically lightweight aluminum or plastic, extendable for reaching high areas.

  • Head: Flat, pivoting head that holds disposable or reusable dusting cloths.

  • Electrostatic Dust Removal Paper: Disposable sheets that use static electricity to attract and hold dust, pet hair, and allergens. They are often scented or unscented and are designed for one-time use.

Benefits:

  • Traps dust, not just moves it

  • Reaches high places (ceiling fans, light fixtures)

  • Safe for delicate surfaces

  • No chemicals needed (dry use)

  • Disposable for easy cleanup

7. How do I use electrostatic dust removal paper?

  1. Attach: Slide the dusting sheet onto the dust pusher head, tucking in the edges to secure.

  2. Dust: Gently glide over surfaces. The electrostatic charge will attract dust.

  3. Dispose: When the sheet is full, remove and discard. Do not rinse or reuse (unless specified as washable).

  4. Replace: Attach a fresh sheet for continued cleaning.

8. Are electrostatic dust removal papers washable and reusable?
Most electrostatic dust removal papers are designed for single use only . Washing removes the electrostatic charge and may cause the paper to disintegrate . However, we also offer washable microfiber dusting cloths that can be reused many times. Check the product description for specific details.

9. How do I clean and maintain my mop and broom?

  • Mops: Rinse mop heads thoroughly after each use. Machine wash microfiber and cotton mop heads regularly (cold water, no fabric softener). Air dry or tumble dry low. Replace mop heads when worn.

  • Brooms: Remove hair and debris from bristles after each use. Rinse with water occasionally and allow to air dry upside down.

  • Dustpans: Rinse with water to remove debris. Clean the rubber lip to ensure a good seal against the floor.

  • Handles: Wipe with a damp cloth as needed.

10. What floors are safe for mops and brooms?

  • Mops: Most mops are safe for sealed hard floors (tile, vinyl, laminate, hardwood). Avoid using excessively wet mops on unsealed wood. Check product descriptions for specific floor type recommendations.

  • Brooms: Soft bristle brooms are safe for all floor types. Stiff bristle brooms are best for outdoor/rough surfaces.

11. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure digital payment methods.